You can set up your own domain email account in Outlook
Express if you carefully follow these instructions, pay close attention
to steps 9, 10 and 11, and check your spelling. A single mis-typed character
or failing to follow the instructions in steps 9, 10, and 11 is most often
the culprit for resulting error messages. Make sure that you substitute
your actual account and registered domain names in any instance where
you see the text "yourname" or "yourdomain.com". Don't forget that
account names and passwords are case sensitive and will result in
errors if you use mixed case. We suggest that you use all lower case
for your passwords, account, and domain names.
NOTE: These instructions are
supported for Outlook Express only. Due to the wide variations of
settings, we do not support other email clients such as Outlook
98/2000/2003, Mozilla Thunderbird, Netscape Mail or other third-party
email applications. We will provide settings for your email address,
user name, password, POP3 and SMTP server settings but if you continue
to have problems with any email client other than Outlook Express, then
you should consult your software vendor's technical support
or contact us for an onsite consultation appointment.
1. Please CLICK HERE to
read our disclaimer before getting started. Be sure to read through
this entire article before you actually start and if you DO NOT feel comfortable performing these steps, then STOP and DO NOT PROCEED any further.
2. Open your Outlook Express mail client.
3. Click on "Tools -> Accounts -> Mail tab -> Add button -> Mail". You will be presented with the "Internet Connection Wizard" that looks like this:
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4. Enter whatever you want to use as your display name. This will be the name that recipients of your email will see in the "From" address line. Click "Next".
5. The next panel of the Internet Connection Wizard will ask for
your Internet Email Address. Enter your domain account user name
followed by "@yourdomain.com". (I hope you really didn't type this verbatim but instead substituted your actual registered domain name). Click the "Next" button.
username@yourdomain.com
6. The next panel of the Internet Connection Wizard will ask for your Email Server Names. Enter "mail.yourdomain.com" as both the "Incoming Mail POP3" and as the SMTP server name. Click the "Next" button.
7. The next panel of the Internet Connection Wizard will ask for
your Internet Mail Logon information. Enter only your domain account user name which is the bit of information located just before the "@yourdomain.com" part of your email address. Enter your domain account password and click the "Next" button.
8. The next panel of the Internet Connection Wizard will ask "Which
method do you want to use to connect to the internet". Make your
selection and click the "Next" followed by clicking the "Finish" on the "Congratulations" panel.
9. In the Outlook menu, click on "Tools -> Accounts" and highlight the account you just created. Click the "Properties" button and then click on the "Servers" tab.
10. On the "Servers" tab, click the "My server requires authentication" checkbox and then click the "Settings" button.
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11. In the "Outgoing Mail Server" dialog box, you should be able to click the "Use same settings as my incoming mail server" radio button. If you receive an error when trying to send email through this account, then click the "Logon using" radio button instead and fill in the "Account name" textbox with your user name, again just the bit of information that is located before the "@yourdomain.com" part of your email address and the "Password" textbox with your domain account password. Click the "Remember password" checkbox and then click each of the remaining "Ok" buttons followed by clicking the "Close" button on the "Internet Accounts" dialog box.
PERFORMANCE TIP: You might be able to increase your outgoing email's performance by substituting your internet service provider's SMTP server settings so long as you already have an email account with them. If you don't have an email account with your service provider, just ask and they should provide one for you along with all the required settings. Then simply click the "Logon using" radio button, instead of the "Use the same settings as my incoming email" setting shown below, and fill in the SMTP server settings provided by your internet service provider.
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12. Congratulations! Your email is now setup.
NOTE: One the most common mistakes is
forgetting to finish up with steps 9, 10 and 11. This results in the
following error message when you try to send email.
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